Ordering a Victoire bespoke bike
The purchase of a bespoke bicycle is the result of a long thinking, and, as a consequence, an important action. That's why at Victoire we are doing our best to make the bike that matches the best your demands, the result of a project led hand in hand. You will find below the different steps to access your dream bike.
The adventure starts by an initial contact that will lead to a first dialogue about your project. You can get in touch with us by the contact section of our website, by phone or by visiting us in our workshop (by appointment). This initial step is the most important one because it will be the base of your project. The goal of this discussion is to clearly define your needs to develop the specifications of your bespoke bicycle. This will lead to a first estimate.
When you are happy with the pricing, a 50% deposit is required. Once we receive it, your project is definitely added to the waiting list. It also allows us to order the tubing and the parts we need to make your bike and start designing it.
The deposit commits you and can not be refund. Ordering a bespoke bicycle is first of all a long-term purchase, so you might want to take time to mature your choice. You can come back to us as many times as you need during your thought period and we will be more than happy to help you orientate your project.
The ideal is to come to our workshop. In addition to discovering the place where your bespoke bike will be born, we will be able to take all the measurements we need to design your bike. We possess all the necessary tools to make a precise fitting. A dynamic step allows us to define the future geometry on a bike totally adjustable.
If you can not come to our workshop, we can reconduct you to one of our partners, or send you a detailed process to do it yourself.
According to the measurements, we can then initiate the design of your bicycle. We will start it once your project is at the top of the building queue. At this moment, we will come back to you to validate all the specifications and color of your future bespoke bicycle.
Manufacturing starts when all the details are checked.
After the manufacturing step, your bike goes to the paint shop. Then, we build it with care in our workshop.
Your bespoke bike is now ready! You can come directly to our workshop, we will be glad to show you the final result of your project! We can also guide you to our favorite roads and trails and share with you your first ride. You can give us your first feedback and we can adjust some details. If you want to discover more the Auvergne region, we can advise you the best address.
If you can not come to our workshop, no problem, we ship our bike worldwide, directly to your place or in the shop of your choice. The shipping cost depends on the destination.